Delete User

Deletes a user from your DocuSign account. This removes the user’s access and frees up a license.

Overview

• Purpose: Remove users from your DocuSign account.
• Use Cases: Employee offboarding, account cleanup, license management, removing inactive users.
• API Method: DELETE /users

[!CAUTION] Deletion may affect envelope history and audit trails.

Required Input Fields

User ID: The unique identifier of the user to delete. Get this from user management or when creating users.

Deletion Considerations

• Envelope History: Consider how deletion affects envelopes sent by this user.
• Audit Trail: User’s actions remain in audit trails even after deletion.
• License Recovery: Deleting a user frees up a license for reuse.
• Irreversible: User deletion cannot be undone - user must be recreated if needed.

Output

Success: Boolean indicating whether the deletion was successful (true/false).

Best Practices

• Verify User ID: Ensure you’re deleting the correct user before executing.
• Transfer Ownership: Consider transferring envelope ownership before deletion.
• Document Impact: Review user’s envelopes and templates before deletion.
• Compliance: Check if deletion complies with data retention policies.

Tips

[!TIP] Verify the user ID before deletion to avoid mistakes

[!TIP] Review user’s envelopes and templates before deleting

[!TIP] Consider deactivating instead of deleting to preserve history

[!TIP] Deletion frees up a license immediately

[!CAUTION] Cannot undo deletion - recreate user if needed

[!TIP] Ensure compliance with data retention requirements before deleting