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Create User

Creates a new user in your DocuSign account. Use this for programmatic user provisioning and account management.

Overview

  • Purpose: Programmatically create new users in your DocuSign account.
  • Use Cases: Automated user provisioning, employee onboarding, bulk user creation, integration with HR systems.
  • API Method: POST /users

[!IMPORTANT] Requires appropriate account permissions to create users.

Required Input Fields

First Name: User’s first name.

Last Name: User’s last name.

Email: User’s email address - must be unique within the account.

Optional Input Fields

User Name: Display name for the user. If not provided, defaults to ‘FirstName LastName’.

Title: Job title or position.

Phone Number: Contact phone number.

Company: Company name.

Country Code: ISO country code (e.g., ‘US’, ‘GB’, ‘CA’).

Activation Access Code: Code for user activation (if required by account settings).

User Status: Initial status for the user account.

Settings: Object containing language and timezone preferences.

Settings Configuration

  • Language: User interface language preference (e.g., ‘en’, ‘es’, ‘fr’).
  • Time Zone: User’s timezone for date/time display (e.g., ‘America/New_York’, ‘Europe/London’).

Output

  • User ID: Unique identifier for the created user in DocuSign.
  • First Name: User’s first name.
  • Last Name: User’s last name.
  • Email: User’s email address.

Account Permissions

  • Admin Rights: Creating users typically requires account administrator permissions.
  • License Limits: Check account license limits before creating users.
  • Email Uniqueness: Email addresses must be unique within the DocuSign account.
  • Activation: Users may need to activate their accounts via email.

Tips

[!TIP] Verify account has available user licenses before creating users

[!TIP] Email addresses must be unique - check existing users first

[!TIP] Set appropriate language and timezone for better user experience

[!TIP] Store returned user IDs for future user management operations

[!TIP] Consider activation requirements based on account settings

[!TIP] Use bulk creation for onboarding multiple users efficiently

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